If you have any questions about our policies, terms or conditions, please get in touch.

Career Collective makes every effort to comply with relevant laws and regulations, including the Australian Spam Act 2003, Australian privacy laws and principles, and GDPR. By downloading any of our tools, purchasing any of our products, or registering for any of our events, we may follow up via email to determine your satisfaction and gauge feedback. However, you will not receive subscriber emails unless you specifically subscribe.

Our Privacy Policy and Data Retention

Any personal information you disclose will be used to identify you and confirm your subscription and/or participation in registered activities and/or purchase of products and services. This information will only be used to communicate with you about related activities. It may be stored on our website (Squarespace), network (Google Drive), and/or logistics platform (Airship).

We will not share or provide your contact details to any third party without your permission. If you would like a copy of your details or to request the removal of all your details from all systems, please email us

Any financial information disclosed by you or received by us will only be used to affect the transaction to which it relates. All credit card payments are processed directly by you via Stripe.

Your data may be retained if it relates to participation, customer relationship management, or payments or accounts (as required by law). In all instances, Career Collective and Intent Strategy will make every effort to ensure the security of your data. However, we do not accept liability for any breach related to security breaches or actions of any external providers.

Our Email Policy

We use email platforms to communicate with our community, project participants, event registrants and partners, and confirm orders and purchases from this site.

We take our spam policy seriously and do not send spam emails or share your contact details with any third party without your specific permission. Nor do we send emails to people we don’t know or shop or source email addresses from other parties. 

From time to time, we may also send personal emails or invitations to individuals specifically identified as relevant to the defined offering (such as offers to connect customers from the same education institution who may be interested in starting a Career Club or other Career Collective collaborations on campus).

Terms and Conditions of Sale (Products)

These Terms and Conditions apply to the sale of goods (including services) online. Any order placed with Intent Strategy ABN 91931216539 (“we”, “our”, “us”, “Career Collective”, or “Intent”) constitutes your (“you” or “your”) agreement to be bound by these terms. Any additional or different terms you stipulate, or state in any communication with us (including any order) will not bind us unless we agree in writing.

No sales representative or agent is authorised by us to give any guarantee, warranty or representation in addition to, or contrary to these conditions. In any event, receipt of goods or services by you (or another as you direct) constitutes your agreement to be bound by these terms.

If you have any queries, please contact us before proceeding with your order.

1. Sale & Purchase

1.1. Your placement of an order or pre-order with us (“Order”) constitutes an offer by you to purchase goods from us on these terms. The order is placed when it is submitted to us.

1.2. The order is accepted upon receipt of payment unless we advise otherwise.

1.3. Once we accept the order, a binding contract between you and us will arise on these terms (the Contract). The Contract may be amended only by written agreement between you and us.

1.4 If we are unable to accept your order for any reason deemed by us, we will notify you in writing and refund your payment within fourteen (14) days.

1.5 If the requisite minimum quantity for any pre-order items is not met within 90 days, we will notify you in writing and refund your payment within fourteen (14) days.

1.6 If you wish to cancel a pre-order before 90 days elapses, you must advise us in writing, and note a 10% cancellation fee is applicable.

2. Price

2.1. The prices referenced on our website are current but are subject to change at any time without notice. Any prices noted in marketing materials or via any other source are also subject to change and should not be relied upon. Unless otherwise agreed in writing, the current contract price of the Goods will be as stated on our website at the time of ordering.

2.2. Any Discount Code provided must be quoted at the time of ordering and is subject to any related terms and conditions communicated. Members and alumni have access to discounts and should contact us for details prior to ordering. No refunds will be provided for failure to quote a discount code.

2.3 Bulk pricing may be available on some items. Please contact us to inquire.

2.4 Postage prices are as calculated or quoted. Delivery is by Australia Post standard service unless otherwise selected. 

3. Goods & Services Tax

3.1 GST is not applicable to purchases from this store at this time. 

3.2 Purchasers outside Australia are responsible for any additional costs, taxes or obligations which may be applied by any other entity or authority.

4. Payment

Payment should be processed at the time of placing the order. A Tax Invoice is provided during the order process. Orders will not be processed until payment in full has been received. For EFT payment options please contact us.

5. Shipping

5.1 It is the purchaser’s responsibility to select the correct shipping option when ordering their products. 

5.2. Where Australia-wide shipping is included, we will deliver the Goods to the address stated in the order using Australia Post services.

5.3 Purchasers requiring tracking details should note this in the Customer Notes field when ordering.

5.4 We will not be responsible for any part delivery or delay in delivery of the Goods. Neither will we be liable for any consequences (direct or indirect) arising from such delay or non-delivery.

5.5 We will be entitled to charge for and recover from you all costs or loss occasioned by:

a) failure by you to take delivery of the Goods (as the case may be) as and when agreed to;

b) delay or interruption in the installation of Goods caused or contributed to by any act or omission on your behalf; or

c) Australia Post or any commercial delivery company being unable to complete the delivery due to incorrect shipping details being entered when ordering.

Any such costs or loss may include (but not be limited to) the cost of storage, labour, transportation and administration costs at our prevailing commercial rates.

5.6 You will be advised when the requisite minimum quantity for any pre-order is met, and when shipping is activated. Any cause for delay will be advised to you by email.

6. Return of Goods

6.1. The Goods come with guarantees under the Australian Consumer Law. Nothing in these Terms and Conditions excludes, restricts or modifies:

a) the application of any provision of the Australian Consumer Law to the sale of the Goods; or

b) the exercise by you of a right conferred by such a provision; or

c) any liability of a person for failure by Intent to comply with a guarantee that applies under the Australian Consumer Law to the sale of the Goods.

Subject to the above, all conditions and warranties, whether or not implied by law, are excluded from any contract for the sale of the Goods. Details of any manufacturer’s warranty are included with the Goods.

6.2. Except where the Australian Consumer Law permits you to reject the Goods, Intent will not accept the return of the Goods for refund or credit or any other purpose unless specifically agreed in writing. Return of the Goods will only be accepted for refund or credit within 14 days of delivery, unless due to our error. Return freight will be at our cost only when error on our part.

6.3. No returned goods will be accepted by our agents or us (even if we have already agreed to do so) if they have been opened from their original packaging, tampered with by you or any other person and are not as new. Where goods are returned to us as above, they shall be returned to you at your expense.

7. Title & Risk

7.1. Risk in the goods will pass to you at the time of delivery in accordance with Condition 5.

7.2 Items may not be on-sold to any third party without prior written permission from Intent.

8. Governing Law

The purchase will be governed by the law of the State of New South Wales and the Commonwealth of Australia.

9. Notices

All notices in relation to your purchase must be in writing. Notices can be given in person, by post or by email, to an address or number detailed in the order.

10. Variation

Intent reserves the right to change these Terms and Conditions at any time.

Modern Slavery Policy 

This policy reflects our commitment to ensure, to the best of our ability, that there is no modern slavery in any part of our business operations. We are committed to acting ethically and with integrity in all business dealings and relationships and, where possible, to ensure modern slavery is not taking place in our own business or supply chain.

We also expect our service providers, suppliers, and contractors to share our commitment to acting lawfully and ethically and to work to ensure that modern slavery does not occur within their organisation or supply chain.